A diverse workforce is a reflection of a changing world and marketplace. Successful, forward-thinking organisations therefore understand the critical importance of offering diversity management and multi-culture fluency training as they understand that there is a clear business case to support this approach. This intervention will allow managers and employees to respond to workplace diversity issues with trust and openness. Through positive dialogue sessions, attendees will explore themes relating to diversity and interpersonal effectiveness and practicalmanagement of diversity issues.
LEARNING OUTCOMES
Be able to understand and value diversity in order to create an inclusive organisational culture
Gain insights into the business imperative for inclusion
Enhanced communication skills and interpersonal relationships; bringing about new attitudes and processes to the benefit of the organisation as a whole
Gain personal reflection skills which will assist individuals in learning about themselves better
Gain a better understanding of key concepts e.g. ‘culture’, ‘diversity’ and ‘inclusion’
Develop self-awareness regarding one’s cultural preferences and prejudices
Adopt a management (and leadership) style that encourages diversity
Be able to distinguish between critical success and failure factors of diversity management – at individual, team and organisational levels
Understand ways of meeting the needs of diverse clients and communities
Converse rationally and in an informed way about issues of our multicultural society
Improve relationships among employees within the organisation
WHAT YOU GET
COMPETENCY CERTIFICATION
Get a competency certificate after completing assessments
DISCOUNT ON GROUP REGISTRATIONS
Get a 10% discount if 10 or more delegates are registered. Get an additional 5% discount on the next course
DISCOUNT ON YOUR NEXT COURSE
10% discount on your next course as an individual
COURSE MANUAL AND NOTES
Take home an informative and in-depth course manual
