Emotions can have such a positive or negative effect on your ability to inspire and lead a team. To develop emotional intelligence, we must connect to our core emotions, accept them, and be aware of how they then affect our decisions and actions. The benefit of team members and leaders who are more accountable for their behaviour, attitudes and motivation is measured in their productivity.
This training gives people the aptitude to be able to reframe their mind-set about challenges and difficulties in the work place and life, helping them to adapt to changes and stresses. Furthermore, self-mastery improves a person’s approach towards others, thereby improving customer, client and colleague relationships.
LEARNING OUTCOMES
Greater understanding of your reactions, behaviour, mind-set, and outlook
Develop the emotional intelligence (EQ) competencies of intrapersonal and interpersonal skills
Develop the ability to sense, understand and effectively apply emotions as a source of leadership
Demonstrate empathy through humble inquiry and active listening
Gain insights into perceptions and its importance in the workplace
Understand how EQ influences the way they respond to others and themselves
Discover how to apply EQ in the workplace for building teamwork and accountable leadership
Build positive working relationship with others through assertive and respectful communication
WHAT YOU GET
COMPETENCY CERTIFICATION
Get a competency certificate after completing assessments
DISCOUNT ON GROUP REGISTRATIONS
Get a 10% discount if 10 or more delegates are registered. Get an additional 5% discount on the next course
DISCOUNT ON YOUR NEXT COURSE
10% discount on your next course as an individual
COURSE MANUAL AND NOTES
Take home an informative and in-depth course manual
